AI at work.
Four businesses, none of them technology companies. For many of them custom software used to be out of reach — AI is what changed that. Clients are anonymized; the numbers are not.
Medical practice
A practice where the front desk absorbed every call, every fax, and every rescheduling request — and where the software meant to help had turned into a stack of monthly subscriptions nobody had audited in years.
What I built
- Front desk automation, including appointment scheduling and rescheduling
- Customer communication across SMS, voicemail, email, and fax
- Email marketing and SEO
- Local models as part of the approach to HIPAA compliance
$2,000saved per month in recurring SaaS fees
Hotel
A restored mid-century hotel on the Washington coast, run without a full-time front desk. Every guest interaction — booking questions, door codes, problems at 11pm — had to be handled by someone, or by something.
What I built
- Automated locking and unlocking
- Guest communication
- Agentic network maintenance
- Email marketing and SEO
95%of guest interactions are automated
Commercial real estate
Deal flow depended on finding the right properties and the right owners before anyone else did — work that was being done by hand, one record at a time.
What I built
- SEO and lead generation
- Automatic parsing of property records for outreach
Outcome figures for this engagement are not published.
Legal
Intake, matter setup, and document production were separate manual steps, each one a place where work stalled and context got lost.
What I built
- Architecture of a legal pipeline from customer ingestion to collateral output
Outcome figures for this engagement are not published.
References available upon request.
Start with a conversation.
Thirty minutes, no deck. Tell me how the business runs and I will tell you honestly whether I can help.
Book a call